Arrival, Check-In and Cancellation Policy

Guests are encouraged to arrange appointments in advance. Bookings made the day of service and walk-in appointments are welcome, based upon availability. To schedule your appointment(s), please call our reception desk at (246) 622 5638 or book online. While booking your treatment, please advise us if you are pregnant or have other significant health concerns.

APPOINTMENT REMINDERS

If we have your email on file, we will send you an email reminder! This reminder will give you the option to confirm, however, even if you don’t hit confirm, you are still booked in for your appointment. THE LOFT SPA & BLOW-DRY BAR is not responsible should you forget your appointment, mix up the time, or location.

ARRIVAL AND CHECK-IN

Please arrive 5-10 minutes prior to your first service time. This will allow you ample time to check in and prepare for your service. Arriving late will limit the time of your treatment, thus lessening its effects and your pleasure. Your treatment will end on time so that other guests are not delayed. The full value of your treatment will still be applied.

NOISE & CONSIDERATION

To ensure the tranquility of our spa environment, mobile devices should be turned to silent. Please respect our guest privacy by maintaining conversations at a considerate volume while treatments are in service.

FORM OF PAYMENT

We accept all major credit cards (including AMEX) and local debit cards.

GRATUITY

Gratuity is not included and left at your own discretion.

DIRECTIONS

From Bridgetown, follow the coast road straight into Holetown, when you pass Rubis Gas Station/RBC bank on your right, we are located upstairs of the yellow building (Indigo Courtyard) on the left, directly opposite the Methodist Church.

CANCELLATION POLICY

As a courtesy to our guests and therapists, we require a 24-hour notice in order to avoid a 50% charge should you need to change or cancel your reservation. Spa Packages are required a 48-hour notice in order to avoid a 50% charge. For Spa Packages we require securing your appointment with a valid credit card. 

GIFT CARDS

All gift card(s) are valid for (6) months from the date of purchase. Expiration dates are final.

SPA HOURS

Tuesday - Friday - 9:00am - 5:00pm

Saturday - 9:00am - 6:00pm